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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form says it is over quota

    Asked by abzexile on January 31, 2017 at 05:32 AM

    I am using a free account and have only had 19 submissions.

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    JotForm Developer

    Answered by Helen on January 31, 2017 at 05:51 AM

    Hi @abzexile

    Thank you for contact us.

    I have check your form and I could not replicate the same issue. Your form is working properly on my side. As you can see:

    Also, I have checked your account for seeing your Usage. Everything seems to be good, only total form limit is full. However, it does not block your current forms. Only thing, you can not create a new form. You must delete your current form for to create a new form.

    I have cleared your form caches. Please clear your Browser caches and try to view your form again. 

    If you have still a problem, feel free contact us.

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    Answered by abzexile on January 31, 2017 at 06:29 AM

    Hi Helen,


    Whatever you did, it works fine for me now.


    Hopefully non of the recipients will have any problems also.


    Thanks for your help.