What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Website address for connection reset failure issue

    Asked by nildamedya on January 31, 2017 at 05:46 AM

    DNS is turkiye turk telekom default dns...

    Page URL:

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    JotForm Support

    Answered by Kiran on January 31, 2017 at 05:59 AM

    Thank you for providing the website address and DNS. I see that the issue is already forwarded to our backend team and being looked into.

    You can find the IP address from the URL http://www.findmyip.org/ and provide it us on the other thread below. We request you to follow-up on the other thread for any other information in this regard to avoid confusion. Here is the thread:


    Thank you! 

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    Answered by nildamedya on January 31, 2017 at 06:18 AM
      IP Address:
      Host Name:   host-212-252-97-35.reverse.superonline.net
      Host Location:   , Turkey
      Platform:   Chrome 0.0 on Win7
      Current Time:   Tuesday, January 31, 2017 05:16:33 AM CST
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    JotForm Developer

    Answered by Helen on January 31, 2017 at 06:28 AM


    Thank you for your additional information.

    I have escalated this issue and your information to our developer. When the issue is fixed, we will inform you via this thread as soon as possible. 

    Thank you for your understanding.

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    JotForm Support

    Answered by olivia on February 02, 2017 at 08:22 AM


    We are sorry for the issue.

    The issue is fixed now. If your internet service provider (ISP) is TTnet, you can view your form now but you may need to wait at most 24 hours for Superonline and other internet service providers.

    If you need any other supports, please feel free to let us know.

    Thank you for your understanding.