What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    sorry but they've gone again

    Asked by valento on January 31, 2017 at 06:05 AM
    Page URL:

  • Profile Image
    JotForm Developer

    Answered by Helen on January 31, 2017 at 06:11 AM


    Thank you for contacting us.

    I have checked your website that you eöbedded your form and everything works on my side. As you can see below screenshot:

    Have you got a "TIMEOUT ERROR" or "ERR_CONNECTION_REFUSED" on your form? If you have got this error messages, could you please send us your external IP and DNS details to allow us making a further investigation on your problem?

    Thank you,