What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I cancel my subscription?

    Asked by Aemstelburgh on January 31, 2017 at 09:40 AM
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    JotForm Support

    Answered by Kiran on January 31, 2017 at 10:59 AM

    I see that one of our team members has sent you an email regarding duplicate subscription. Would you like to cancel one of these subscriptions? Since these subscriptions are paid through different payment methods (FastSpring and PayPal), please let us know if you want to cancel these two subscriptions since you wanted to continue with the other account AemstelburghJC which is again having a different subscription.

    Please confirm so that we can provide you with necessary instructions to cancel the subscriptions.

    We will wait for your response. Thank you!