What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I see form submissions data from 2014 to now?

    Asked by lynnallison on January 31, 2017 at 10:51 AM

    I have had a Jotforms account attached to www.thegrandpavilion.co.uk to collect subscriptions to our newsletter which we then add to our emailing database. 

    I'd like to check our emailing database has all the subscribers in it, by checking it against the Jotforms record.

    I used to get email notifications of subscriptions but not any longer.

    Page URL:
    http://www.thegrandpavilion.co.uk/

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    JotForm Support

    Answered by AIDAN on January 31, 2017 at 11:58 AM

    Hi, thank you for contacting us.

    Upon inspection of the website that you mentioned, I could not find a JotForm. Could you please provide us with the form ID or URL so we can examine and assist you better?

    As to the account you are using to send this ticket, I see that it has two forms but no submissions.

    Thank you in advance for getting back to us with the requested information. We're awaiting your reply.

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    Answered by lynnallison on January 31, 2017 at 12:45 PM
    Sign up form on right hand side half way down the page


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    JotForm Support

    Answered by AIDAN on January 31, 2017 at 01:03 PM

    Hi again,

    Please note that the form you kindly pointed to is not a JotForm form, it is instead a Joomla technology, which is completely unrelated to our service.

    If you have more questions or need further assistance, please let us know. Thank you.

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    Answered by lynnallison on January 31, 2017 at 01:45 PM
    OK thank you :)

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