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    Matrix Dynamique not working

    Asked by bdabbs on January 31, 2017 at 12:09 PM

    Good Morning,

    I am using the "Matrix Dynamique" widget in my form.  I have two (2) text fields with an enabled add (+) row option.  When I enter/type my data into the fields, I can see it.  However, once I click Submit, the data does not show when I "View Submissions" or on the integrated google sheet.  All of the other data is there.  I have an edit option with the email notifications and thought the problem might be there but I completed the fields during the original submission and as an edit.  Either way, the data is missing once it's submitted.     

    Please let me know if you have any questions or need further clarification.  

    Thank you in advance for your help,

    Bryce

     

    Hi Kade,

    That is correct and you are looking at the correct form.  I have quite a few conditions set but if you select my email (bdabbs) from the dropdown list, the desired fields will appear.  The dynamique is the only widget section with the fields not carrying over after submission.  

    Thanks,

    Bryce

    Screenshot
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    Answered by KadeJM on January 31, 2017 at 12:59 PM

    Thank you for reporting this problem to us.

    From what I understand you've got a form with our matrix dynamique widget on it as well as being integrated with google spreadsheets but, you are unable to see the widget's data anywhere after submitting including the spreadsheet, correct?

    Is this https://www.jotform.com/63426281081957 the form that you are having this issue on?

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    Answered by bdabbs on January 31, 2017 at 01:13 PM

    Hi Kade,

    That is correct and you are looking at the correct form.  I have quite a few conditions set but if you select my email (bdabbs) from the dropdown list, the desired fields will appear.  The dynamique is the only widget section with the fields not carrying over after submission.  

    Thanks,

    Bryce 

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    JotForm Support

    Answered by Kevin_G on January 31, 2017 at 02:18 PM

    I have checked your form and noticed what you are reporting. 

    Please, do note that the widget you're using requires to click on the add row button in order to get the record saved, otherwise if you only fill out the fields they will not be recorded in the submission. 

    This will save the data and it will be sent in the submission: 

    If you would like to save the fields without clicking on the button, then you could use the configurable list widget which saves the data entered without clicking on any button: https://widgets.jotform.com/app/configurable_list 

    Hope this helps. 

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    Answered by bdabbs on January 31, 2017 at 02:57 PM

    Hi Kevin,

    That works, thanks for all the help!

    Bryce