I don't remember my account username and password. How do I retrieve it?

  • Marlyn Gilbert
    Asked on January 31, 2017 at 12:32 PM

    I guess I signed in before..but..I don't remember my username & password (did not write it down, I guess What are they?)

    I would like to sign in to actually start with the Order Forms. Thanks!

    Marlyn Gilbert

    Gilbert Advertising

  • Kiran Support Team Lead
    Replied on January 31, 2017 at 1:29 PM

    I found that there are two accounts with your email address. However, one of them is a guest account which is having 3 forms (looks like created recently) and the other account is a Free account marlyn which is in Dormant state?

    Do you want us to move all the forms from the guest account to the other account marlyn? You may request for a password reset from the account login screen so that the reset instructions shall be sent to your email address.

    I dont remember my account username and password Screenshot 20

    Thank you!