What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I don't remember my account username and password. How do I retrieve it?

    Asked by Marlyn Gilbert  on January 31, 2017 at 12:32 PM

    I guess I signed in before..but..I don't remember my username & password (did not write it down, I guess What are they?)

    I would like to sign in to actually start with the Order Forms. Thanks!

    Marlyn Gilbert

    Gilbert Advertising

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    JotForm Support

    Answered by Kiran on January 31, 2017 at 01:29 PM

    I found that there are two accounts with your email address. However, one of them is a guest account which is having 3 forms (looks like created recently) and the other account is a Free account marlyn which is in Dormant state?

    Do you want us to move all the forms from the guest account to the other account marlyn? You may request for a password reset from the account login screen so that the reset instructions shall be sent to your email address.

    Thank you!