Why don't I receive a email confirmation when someone fills out my form?

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    Thearthatchery
    Asked on January 31, 2017 at 01:17 PM
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    Welvin
    Answered on January 31, 2017 at 02:05 PM

    We've sent you the form emails based on our logs. You are using a Live email account, please check your spam folder and mark the form emails as not spam if they are there. Make sure to login to the live website to check the spam emails.

    Please check this guide for more troubleshooting steps:

    https://www.jotform.com/help/364-Why-I-am-not-receiving-email-notifications

    I hope that helps. Let us know if you need further assistance.