What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am having issue with my account.

    Asked by Devang Patel  on January 31, 2017 at 01:44 PM

    I am having issue with my account.  When I try to view my forms it shows the form is disable but when I review the status of the form it shows enable.  Also, when I try to log in to my account it shows the message "AUTOSUSPENDED".  What is the issue? Can you please fix this.

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    JotForm Support

    Answered by david on January 31, 2017 at 02:27 PM

    I checked your forms and they look to be within our terms of use.  I believe the Skype ID field in your forms is what set off our phishing detector.  I activated your account and your forms are usable once again.