I am having issue with my account.

  • Devang Patel
    Asked on January 31, 2017 at 1:44 PM

    I am having issue with my account.  When I try to view my forms it shows the form is disable but when I review the status of the form it shows enable.  Also, when I try to log in to my account it shows the message "AUTOSUSPENDED".  What is the issue? Can you please fix this.

  • David JotForm Support
    Replied on January 31, 2017 at 2:27 PM

    I checked your forms and they look to be within our terms of use.  I believe the Skype ID field in your forms is what set off our phishing detector.  I activated your account and your forms are usable once again.