What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My Forms Keep getting disabled!!!!

    Asked by btdiaz34 on January 31, 2017 at 03:39 PM

    I am designing a form for my company to get information from vendors. When ever I design a form I am not able to preview it because the form is disabled. However, whenever I look into the form details it is in fact enabled. I need someones help on why this keeps happening?

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    JotForm Support

    Answered by david on January 31, 2017 at 03:49 PM

    Our phishing detector disabled your account, however, I checked your forms and they look to be within our terms of use.  I am not sure why our system was interpreting them as phishing forms.  I whitelisted your forms and activated your account, your forms should be usable once again.

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    Answered by btdiaz34 on February 10, 2017 at 10:51 AM

    Hey David,

     

    My forms seem to be disabled again and I cannot seem to find the problem. 

     

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    JotForm Support

    Answered by John_Benson on February 10, 2017 at 12:12 PM

    Please refer to this thread: https://www.jotform.com/answers/1062720

    My colleague is already checking your account. Thank you.