What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Missing form

    Asked by rumney on January 31, 2017 at 06:23 PM

    I created a form and put it on our website, but if I log in to my jotform account, the form is not there. I know there should be submissions to it. 



    Page URL:

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    JotForm Support

    Answered by jonathan on January 31, 2017 at 08:34 PM

    I reviewed your account/username rumney and I found only 1 existing form so far on the account.  This form https://www.jotform.us/form/63574359825165

    You can check on your My Forms list when logged in to your account.

    Was there suppose to be other forms? 

    Can you share to us the URL of your website where the form was supposedly used. We will look for the form as well.


  • Profile Image

    Answered by rumney on January 31, 2017 at 11:45 PM
    Here is the url to the website:
    http://www.rumneybibleconference.org/serve-at-rumney/ If you click on apply
    now, that is the form that I created but cant find. I did a test
    submission, and it accepted it. I had at least 1 other person tell me they
    did a submission as well. Thanks
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    JotForm Support

    Answered by liyam on February 01, 2017 at 01:57 AM

    Hello rumney,

    I found the form (http://www.jotform.us/form/63574747170159) to be under a guest account. This is the reason why you can't find the said form. I have now moved the form to your account. You should be able to find it in your My Forms page.

    If you have questions, please let us know.



  • Profile Image

    Answered by rumney on February 01, 2017 at 04:45 AM
    Wonderful. Thanks!