What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Will forms that were sent to 'bounced email address' now be resent?

    Asked by katet_86 on January 31, 2017 at 07:53 PM


    For some reason our email address was added to the bounce list, I have since removed it, but wondering what will happen to all the forms that were submitted during that time?



    Kate Taylor

  • Profile Image
    JotForm Support

    Answered by Chriistian on January 31, 2017 at 10:59 PM

    If the email address was added to the bounce list, then the notifications would have failed to send to the recipient. However, you can still find these submissions in the submissions page. Here's our guide on How to View Form Submissions

    To prevent further bouncing issues, please see this guide: How to Prevent Email Bouncing Related Issues