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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Will forms that were sent to 'bounced email address' now be resent?

    Asked by katet_86 on January 31, 2017 at 07:53 PM

    Hi, 

    For some reason our email address was added to the bounce list, I have since removed it, but wondering what will happen to all the forms that were submitted during that time?

     

    Regards

    Kate Taylor

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    JotForm Support

    Answered by Chriistian on January 31, 2017 at 10:59 PM

    If the email address was added to the bounce list, then the notifications would have failed to send to the recipient. However, you can still find these submissions in the submissions page. Here's our guide on How to View Form Submissions

    To prevent further bouncing issues, please see this guide: How to Prevent Email Bouncing Related Issues
    Regards.