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snit99Asked on February 1, 2017 at 1:05 AM
I've read this link: https://www.jotform.com/answers/799891-Why-is-my-Thank-you-page-not-updating, and I have tried what you've suggested.
When I fill out my form from the "Preview" button in JotForm, the "Thank You" page shows the updated information.
When I fill out my form on the website, the "Thank You" page has not updated. We are using WordPress. Here is the URL: http://www.mercerislandwomensclub.com/wordpress/join/
INTEGRATION QUESTION but same thing is happening as above:
The same thing is happening with the integration to Google Drive and Spreadsheet. Same as above: From Preview, when I submit my form, the form shows in both Google Drive and Spreadsheet.
When I submit from the website and I submit, it does not show up.
BEFORE I TRIED CHANGING THE THANK YOU, the submissions showed up in both Google Drive and Spreadsheet.
Can you help?
Page URL: https://form.jotform.com/70230152322943 -
Ashwin JotForm SupportReplied on February 1, 2017 at 2:10 AM
Hello snit99,
I'm sorry for the trouble caused to you.
I did check the webpage URL where you have embedded your form. The form URL (#70230152322943 ) which shared in question looks similar but this is not the form which is embedded in your webpage. The form which you have embedded in webpage is #70227320016946
You seems to have two form with similar name. I would suggest you to please edit the following form and changes you make in thank you message should be displayed correctly in embedded form as well: http://www.jotformpro.com/form/70227320016946
Hope this helps.
Do get back to us if you have any questions.
Thank you!