What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Starter Account Maximum Upload Size

    Asked by pimchina on February 01, 2017 at 01:17 AM

    Hi Jotform Support! My organization uses a Starter Account and would like to know the maximum upload size per submission and the maximum upload size per file.



  • Profile Image
    JotForm Support

    Answered by kubra on February 01, 2017 at 01:43 AM


    The maximum upload size per file is 1 GB. For example, If you want to upload a 5 GB file, you need to divide a 5 GB file into five pieces for 1 GB each.

    The maximum number of files is up to 25 files per submission. You can find the detailed information from here: https://www.jotform.com/help/33-Changing-the-File-Upload-Size-Limit 

    Feel free to ask anything :)