What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    The forms can not open in our websites

    Asked by cebinet on February 01, 2017 at 02:06 AM

    The forms don'T appear in our websites since 24 hours. 

    For example;

    http://www.kamagrajel.com/kamagra-siparis-ver/ =>>https://form.jotformeu.com/60113050063335

    http://www.ferolleparfum.net/ferolle-siparis-ver/ =>> https://form.jotformeu.com/60454378146358

     

    Page URL:
    http://www.kamagrajel.com/kamagra-siparis-ver/

  • Profile Image
    JotForm Support

    Answered by candy on February 01, 2017 at 02:23 AM

    Hello,

    Until our DevOps team will solve the main problem with accessing forms in Turkey, please follow the solution below:

    Please try opening your forms at the following link: http://www.jotform.com/form/60454378146358 instead of http://www.jotformeu.com/form/60454378146358.

    Also, if your forms are embedded in your website, please change the embedding link as http://www.jotform.com/form/60454378146358

    Remove the EU suffix from the URL of the forms and use like that.

    If you need further assistance, please let us know.

    Thanks in advance.

     

  • Profile Image
    JotForm Support

    Answered by amy on February 02, 2017 at 07:43 AM

    Hi,

    We have an update regarding this issue. 

    form.jotformeu.com was blocked in Turkey but the issue has been just fixed. If your internet service provider is Turk Telekom, you can view your form now but you may need to wait at most 24 hours for other internet service provider (such as Super Online etc.). 

    Please let us know if the issue still persists. 

    Kindest Regards.