- mejarchuletaAsked on June 06, 2012 at 07:56 PM
I have tried multiple times to cancel the account and am routed to a 'primus' page and when entering my user name or email I continue to get an error message saying my user and/or email is invalid, which I have verified IS VALID.
I want this account canceled very quickly or I will report this to the better business bureau ASAP!
You claim the account can be canceled at any time and when I try to cancel it, I receive an error message? Please cancel my account asap.
- jeanettebmzAnswered on June 06, 2012 at 08:31 PM
Please accept our deep apologies for the inconveniences you have had while trying to cancel your account.
I have now cancelled your account in Plimus (our payment gateway)
You can continue to enjoy your free account
- jeanettebmzAnswered on June 06, 2012 at 08:33 PM
Something else, your account is scheduled to downgrade on June 30.