My form doesn't fit to iFrame

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    Asked on February 01, 2017 at 06:02 AM
    A seperate question: As you have noted the form is seperated into pages, with some pages having more fields then others - making each page a different lenght.

    I have tested the form on a ipad and have noticed that i am unable to view the complete form on certain pages (i.e. Emergency contacts) so am not able to complete or select the Next button. I am aware that this is due to the Iframe size but i do not want to make the frame any bigger. Thus, is it possible to have a scroll function on certain or all pages within the form.

    I have changed the code scrolling="no"> </iframe> to "yes" but this has not enabled a scrol function on any of the pages. I have also attempted to introduce a scroll widget, but this prevents me from selecting the next button and proceeding to the subsequent page.

    If you could please advise

  • Profile Image
    Answered on February 01, 2017 at 06:20 AM


    I have checked your form on an iPad, and I can replicate this issue on my side. 

    First of all please note that when you update your form (i.e. adding elements to form), the form that the iFrame connects changes, however, the iframe code does not. Hence after you update your form, it is also necessary to update the iFrame code in your website. If you update the iFrame code, the issue should be fixed. In other words, your iFrame is working according to the height of the previous form pages.

    Please try updating your iFrame code and turn back to us with the results.

    Thank you.