What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Please stop sending test submissions to our customers

    Asked by choicecomms on February 01, 2017 at 06:57 AM

    Come on guys, that is beyond sloppy. It's all well and good you trying to fix problems but you can't just put submissions through without knowing the implications for doing so?


    WhXXXXXXns Ltd - 013XXXXXX1 - Text & Email Alert: (February 2017) 4/10* - Name: textbox_sample0 textbox_sample1 - Business: textbox_sample2 - When: 01-02-2017 18:25 - Tel: textbox_sample6 - Email: john@example.com - FAO: Not Given - Message Taken: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aenean mollis ultricies interdum. Nullam pharetra vitae lectus eget volutpat. Integer in sodales ligula. Vestibulum pellentesque arcu in est aliquam rhoncus. Curabitur et dui quis arcu scelerisque congue. Pellentesque libero ligula, sagittis a tempus quis, finibus eget erat. Nunc sed tempor nunc. Mauris tempor odio id lorem commodo dapibus. Nulla viverra mi in magna imperdiet volutpat. This notification contains confidential information. If you have re


    Ref: 1485946027  


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    JotForm Support

    Answered by amy on February 01, 2017 at 07:16 AM


    We are sorry for the inconvenience issue. Sometimes we need to check the problem directly on our users' forms. But usually, we clone the forms which they have issues to our sides. 

    From now on, would you please kindly remark this request while you are sending a support thread? We will absolutely take this into consideration.

    Thank you for your understanding.

    We are sorry again.

    Kindest Regards.