Multiple Upload: Issue with multiple files button display

  • wordsburg
    Asked on February 1, 2017 at 7:37 AM

    Hello, 

    On both my forms - 1 2  when I use single file upload, choose file button looks fine. However when I switch it to multiple file upload, it looks like below. Below is the screenshot  


    Multiple Upload: Issue with multiple files button display Image 1 Screenshot 20

     

     

    Please help me!

  • seth
    Replied on February 1, 2017 at 8:04 AM

    Hello,

    I cloned one of your forms and I can replicate the issue. I am escalating it to our developers. They will fix the issue and notify you about the progress via this thread. Thank you very much for reporting it.

    On the Builder:

    Multiple Upload: Issue with multiple files button display Image 1 Screenshot 30

    On the published form there is no issue:

    Multiple Upload: Issue with multiple files button display Image 2 Screenshot 41

    Regards.

  • wordsburg
    Replied on February 1, 2017 at 8:18 AM

    Please note. I want the Upload a file button & form to look like below with multiple file upload option: 

    Multiple Upload: Issue with multiple files button display Image 1 Screenshot 20

     

    Please help!

  • seth
    Replied on February 1, 2017 at 8:46 AM

    Hello again,

    You need to override the styling of the button and remove the new button from your form. Here is the code:

     

    .qq-uploader .inputContainer {

    overflow: initial !important;

       position: initial !important;

       top: initial !important;

       right: initial !important;

       width: initial !important;

       height: initial !important;

    }

     

    .qq-uploader .inputContainer input {

    position: initial !important;

       right: initial !important;

       top: initial !important;

       font-family: initial !important;

       font-size: initial !important;

       margin: initial !important;

       padding: initial !important;

       cursor: initial !important;

       opacity: initial !important;

    }

     

    .qq-uploader .qq-upload-button {

    display: none !important;

    }

     

    Here is how your form looks like after injecting this CSS:

    Multiple Upload: Issue with multiple files button display Image 1 Screenshot 20

    I hope this answer helps. Please don't hesitate to contact us for your further queries.

     

    All the best!

     

     

     

     

  • wordsburg
    Replied on February 1, 2017 at 8:58 AM

    You need to override the styling of the button and remove the new button from your form. 

    1. How can I override the styling of the button? 

    2. What do you mean by remove the new button from your form? 

  • candy
    Replied on February 1, 2017 at 9:28 AM

    Hello,

    I've cloned your form on my side and tested. Please find the answers below:

    "1. How can I override the styling of the button? "

    You need to inject the CSS codes that my colleague Seth has written above. Please check the following guide to learn how to inject CSS code to your form: https://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes

    After injecting that CSS code, the problem will be solved as you can see the screenshot below of your form:

    Multiple Upload: Issue with multiple files button display Image 1 Screenshot 20

     

    "2. What do you mean by remove the new button from your form? "

    Please ignore this. You do not need to remove anything.

    Please try. If you need further assistance, let us know.

    Thanks in advance.

  • wordsburg
    Replied on February 1, 2017 at 1:11 PM

    https://form.jotform.me/70162108087451

    1. Please help me to remove the extra "Upload a file" button
    2. Reduce the font size of Choose file by 2 points & Change the font to Lato.

  • Rose
    Replied on February 1, 2017 at 1:54 PM

    To remove upload file button on the preview, please inject following css code to your form.

    .form-all .qq-upload-button, .form-all .form-submit-button, .form-all .form-submit-reset, .form-all .form-submit-print {

        display: none;

    }

    After that, your form will be seen as below when you preview your form. 

    Multiple Upload: Issue with multiple files button display Image 1 Screenshot 20

    Regarding your second questions, it is unfortunaltely not possible to change with a single css. 

    If you need more assistance from our side, please feel free to contact us.

  • wordsburg
    Replied on February 2, 2017 at 2:17 AM

    Hello by updating above CSS code Send button is missing. https://form.jotform.me/70162108087451

     

    Please help

     

  • Rose
    Replied on February 2, 2017 at 2:48 AM

    I'm sorry for this. 

    I mistakenly added some other extra codes which affects your submit button.

    Please remove the previous one and inject following code. 

    .form-all .qq-upload-button {

        display : none;

    }

    After that, your form will be seen as following. 

    Multiple Upload: Issue with multiple files button display Image 1 Screenshot 20

    If you need further assistance, please do let us know. We would be pleased to help you.