I want to cancel my subscription

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    SALINAS19
    Asked on February 01, 2017 at 08:33 AM

    Please do not charge my credit card again...do not renew my monthly subscription. 

    Thanks a lot

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    amy
    Answered on February 01, 2017 at 08:47 AM

    Hi,

    As per your request, I cancelled your current subscription and refunded your money for the remaining days. 

    Please note that your account was downgraded from Bronze - Monthly plan to the FREE plan. Because of this reason, I would like to recommend you to check your new usage limits in order to prevent any data loss. Here is our user guide that can help you: Understanding Your Account Usage/Limits 

    If you need further assistance, please contact us again.

    Kindest Regards.