- SALINAS19Asked on February 01, 2017 at 08:33 AM
Please do not charge my credit card again...do not renew my monthly subscription.
Thanks a lot
- amyAnswered on February 01, 2017 at 08:47 AM
As per your request, I cancelled your current subscription and refunded your money for the remaining days.
Please note that your account was downgraded from Bronze - Monthly plan to the FREE plan. Because of this reason, I would like to recommend you to check your new usage limits in order to prevent any data loss. Here is our user guide that can help you: Understanding Your Account Usage/Limits
If you need further assistance, please contact us again.