What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Application form will not go through

    Asked by stacymeyer on February 01, 2017 at 09:37 AM

    Upon completing all of the required fields and hitting submit, people attempting to complete our application form are receiving the following:

    Incomplete Values

    There are incomplete fields in your submission:

    Upon submitting your form you will be directed to the PayPal transaction window to submit your Application fee. is required

    Please go back and fix the problem(s)


    Page URL:

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    JotForm Support

    Answered by liyam on February 01, 2017 at 10:18 AM

    Hello stacymeyer,

    Can you try removing your Paypal field in your form and try adding it again? Seems like there's an odd issue with your Paypal field that's causing the problem.


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    Answered by stacymeyer on February 01, 2017 at 10:45 AM
    Yes, thanks for the rapid reply.
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    JotForm Support

    Answered by Rose on February 01, 2017 at 11:01 AM

    It seems to be resolved after my colleaque suggestion. Since, I was able to be directed to the Paypal window without any warning. 

    If you will encounter the same problem or any other one, please do not hesitate to contact us. We would be pleased to assist you for any issue you may have. 

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    Answered by stacymeyer on February 01, 2017 at 11:45 AM
    Yes thank you, it appears to be resolved. I SO appreciate your speedy reply!