Need to change account user ID

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    Asked on February 01, 2017 at 10:08 AM

    I have attempted multiple times to get in contact with someone at Jotform regarding this issue... the employee that set up our Jotform account used his name in the User Name, and he is no longer here. Therefore I cannot create custom URLS for that reason. I NEED to change our user id to something more generic - like AppleRockUSA - so that we can make custom URLs. Please and Thank you


    Denise Lineberry

    VP of Marketing & Technology


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    Answered on February 01, 2017 at 10:12 AM

    Hey Denise,

    Your username is changed with "AppleRockUSA",

    Kindest Regards,

    - Ertugrul.

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    Answered on February 01, 2017 at 11:45 AM
    Denise Lineberry
    VP of Marketing & Creative Technology
    p.336.232.4793 | f.336.217.2753 | t.1.800.478.2324
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