Need to change account user ID

  • HarrisonAppleRock
    Asked on February 1, 2017 at 10:08 AM

    I have attempted multiple times to get in contact with someone at Jotform regarding this issue... the employee that set up our Jotform account used his name in the User Name, and he is no longer here. Therefore I cannot create custom URLS for that reason. I NEED to change our user id to something more generic - like AppleRockUSA - so that we can make custom URLs. Please and Thank you

     

    Denise Lineberry

    VP of Marketing & Technology

    336.232.4793

  • eee Chief Technology Officer
    Replied on February 1, 2017 at 10:12 AM

    Hey Denise,

    Your username is changed with "AppleRockUSA",

    Kindest Regards,

    - Ertugrul.

  • HarrisonAppleRock
    Replied on February 1, 2017 at 11:45 AM
    Thanks!
    Regards,
    Denise Lineberry
    VP of Marketing & Creative Technology
    p.336.232.4793 | f.336.217.2753 | t.1.800.478.2324
    www.applerock.com
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