save on advanced designer is hanging on vrsion 3 as well now!

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    rkthurston
    Asked on February 01, 2017 at 10:25 AM

    I need to fix a form fucked up by 4 NOW

     

    but 3 advanced designer hang when you try to save need urgent fix!

     

    rob

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    BDAVID
    Answered on February 01, 2017 at 10:30 AM

    I could not reproduce the issue, I switched to V3, loaded the Advanced Designer, and styled a form. The designer successfully saved the edits. I tried it in Chrome and Firefox browsers.

    What browser are you using?

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    rkthurston
    Answered on February 01, 2017 at 10:46 AM
    I’ve tried Safari and Firefox, but there is a limit to the number of time I will go through the fix and then it fail to save.
    Robert Thurston
    robert@thefootypredictor.com
    ...
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    rkthurston
    Answered on February 01, 2017 at 10:46 AM
    left page and redid and it has worked but that was my 6th attempt to save in 3 and about 2o times in 4 before I gave up on version 4
    Robert Thurston
    robert@thefootypredictor.com
    ...
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    BDAVID
    Answered on February 01, 2017 at 11:27 AM

    If the saving function is lagging again, please do the following:

    1) Take a screenshot of your browser developer console:

    How to open it in Safari: https://www.wickedlysmart.com/hfjsconsole/ 

    How to open it in FireFox: https://developer.mozilla.org/en/docs/Tools/Browser_Console 

    2) Then load the link of this thread in your browser: https://www.jotform.com/answers/1053258 

    3) Upload the screenshot as shown on this guide: https://www.jotform.com/answers/414264-How-to-include-screenshot-image-in-the-support-forum 

    So, we can forward it to our back-end team. Let us know if you need more help.