What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Page Break(V4): unable to go to next page.

    Asked by mfiscalini on February 01, 2017 at 10:36 AM

    https://form.jotform.com/62346527212148

     

    The next button does not work anymore.

  • Profile Image

    Answered by Ian on February 01, 2017 at 10:53 AM

    I could replicate the issue at my end. I am forwarding the issue to Developer team so they can look into it and update you

     

  • Profile Image
    JotForm Developer

    Answered by hasan on February 01, 2017 at 12:09 PM

    We're truly sorry about this. It seems like a recent update to the Scrollable Text widget caused this issue. We reverted it back.

    Could you please test it again and let us know if the issue is persisting or not?

    Regards.

  • Profile Image

    Answered by mfiscalini on February 01, 2017 at 01:20 PM

    Thank you. That form and four nearly identical forms seem to be working fine now.

  • Profile Image

    Answered by mfiscalini on February 09, 2017 at 04:21 PM

    This same problem seems to have come back. Please help! I have a campus full of faculty trying to submit their forms and cannot. This form was working fine as of Monday.

  • Profile Image
    JotForm Support

    Answered by BDAVID on February 09, 2017 at 05:47 PM

    You are correct, I can see the error reproduces again:

    I have informed our developer about this issue. You will be notified via this thread when it gets fixed.

  • Profile Image
    JotForm Support

    Answered by widgets on February 10, 2017 at 03:55 AM

    @mfiscalini, The error was caused by the scrollable text widget. Please try to re-integrate the said widget to fix the problem the report back and let us know if the problem persist.

    Regards,
    Widget Team