- krudbeckAsked on February 01, 2017 at 10:53 AM
Submissions made to the file upload button are impossible to open unless they are in a .pdf form
This needs to be stated on the website.
I know this for a fact because I have been dropping files into it on my own and cannot open any of them.
- JotForm SupportsethAnswered on February 01, 2017 at 11:17 AM
I checked your submissions and there are some submissions that has no uploads. This can be possible since you didn't make the field as required. Please enable required option:
I sent a test submission to your form and I did upload a png file successfully, please check your submissions:
I hope this answer helps. Please don't hesitate to contact us for your further queries.
All the best!