submissions do not work!

  • krudbeck
    Asked on February 1, 2017 at 10:53 AM

    Submissions made to the file upload button are impossible to open unless they are in a .pdf form

     

    This needs to be stated on the website. 

    I know this for a fact because I have been dropping files into it on my own and cannot open any of them. 

  • seth
    Replied on February 1, 2017 at 11:17 AM

    Hello,

    I checked your submissions and there are some submissions that has no uploads. This can be possible since you didn't make the field as required. Please enable required option:

    submissions do not work! Image 1 Screenshot 30

    I sent a test submission to your form and I did upload a png file successfully, please check your submissions:

    submissions do not work! Image 2 Screenshot 41

    I hope this answer helps. Please don't hesitate to contact us for your further queries.

     

    All the best!