HIPPA compliant?

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    Asked on February 01, 2017 at 11:03 AM

    I am a mental health provider and would like to have my clients fill out forms on my website (which is hosted by therapysites.com).  If they submit all of their information, will it follow HIPPA compliance?


    Also, when it is submitted to me, what format will I receive it in?  I need it to be in a format that I can save to their chart.


    Thank You!!


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    Answered on February 01, 2017 at 11:25 AM

    Update (April 19, 2018) HIPAA is available for our Gold & Silver plans. https://www.jotform.com/hipaa/  

    Currently Jotform does not hold a HIPAA Compliance Certificate, nevertheless you can use Jotform in a HIPAA Compliant way.

    For more details , please check this thread: 


    When form is submitted you will receive email Notification with all data that user entered. You can also attache PDF report of submission to email Notification.

    You can also view submitted data on submission page of your form and you can create different type of reports. 

    How to View Form Submissions

    How to Download Form Submissions as Excel/CSV/PDF?

    How To Create Form Reports in JotForm

    Hope this will help. Let us know if you need further assistance.

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    Answered on February 01, 2017 at 12:45 PM
    Wonderful, thank you so much! I had seen info on the website about HIPPA compliance, but it was a year old so I wasn’t sure if anything had changed.

    I’m also trying to figure out if I can upload my current PDF forms (either from my hard drive or from my website). I pasted the URL into the upload, but it didn’t work. Here is the URL…can you please tell me if this is possible.


    Thank you!!
    Kara Bates, MA, LMFT

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    Answered on February 01, 2017 at 12:51 PM

    Hi Kara, 

    Since your concern about PDF forms is different from the actual topic of the thread I have created a separate thread for you in order to provide you better assistance. You'll be answered here in a timely manner. 

    Thank you!

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    Answered on April 10, 2018 at 07:20 AM

    Hello Kara,

    Great news! JotForm now offers HIPAA compliance. This means users in the healthcare industry can use JotForm to collect sensitive patient information through consent and onboarding forms, medical history updates, online bill payments, and prescription refill requests. 

    HIPAA-compliant forms require a Gold pricing plan, which is only $99 a month or a Silver pricing plan, which is $39 a month. A business associate agreement (BAA) is also available upon request.

    For more information about our HIPAA-compliant forms, visit www.jotform.com/hipaa

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    Answered on April 19, 2018 at 06:39 AM

    Update: HIPAA is available for the Silver plan as well.