What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    form results

    Asked by Onur Özgün on June 07, 2012 at 02:36 AM


    when someone submit my form they see a error message, OOPs form not found, error message: 10872539389==

    I need help please,

    username: hexagonstudio

    Page URL:

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    Answered by ItalyTech on June 07, 2012 at 03:08 AM

    Hi, please indicate us your form ID.


    I've watched your source code and with the form ID 10872539389 we don't have any record.

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    JotForm Support

    Answered by idarktech on June 07, 2012 at 03:08 AM


    That form doesn't exist, the form ID that you've used on your page isn't correct. Also there's no such form on the account that you've provided here. Could you please recheck again your embed codes? I would suggest to retake again your form embed code and re-embed it to your page. Please do not touch the form ID as it's a very important part of your form.