What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Uploaded files do not transfer to my dropbox.

    Asked by newmusiconthebayou on February 01, 2017 at 11:25 AM

    I've integrated my form with Dropbox, but only the form data is being uploaded, not the actual files users have attached to the form. Please advise.

    Page URL:

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    JotForm Designer

    Answered by ibrahim on February 01, 2017 at 11:31 AM


    Could you please revoke your permission and re-authenticate it? 

    You can find instructions this page: https://www.jotform.com/help/77-Upload-to-Dropbox-with-JotForm

    If you need further assistance, please feel free to ask.

    Thank you.

    Kindest Regards.



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    Answered by newmusiconthebayou on February 01, 2017 at 11:46 AM
    Thanks. That didn't work the first time, but of course it did the second. :)
    Quoting JotForm :