What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can I downgrade my account and then upgrade back when I need?

    Asked by mrselisec on February 01, 2017 at 11:42 AM
    It is a slow month. Can I downgrade and then upgrade back to Bronze when I need to?
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    JotForm Support

    Answered by candy on February 01, 2017 at 11:53 AM


    Yes, you can downgrade your account to the Free plan and when you need you can upgrade again as you wish.

    Please find following user guide in order to learn how to downgrade your account to the Free plan: https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account

    As I have seen, you have paid your account via PayPalHere's the link of the specific guide that you can follow.

    Thanks in advance.