Can I downgrade my account and then upgrade back when I need?

  • mrselisec
    Asked on February 1, 2017 at 11:42 AM
    It is a slow month. Can I downgrade and then upgrade back to Bronze when I need to?
  • candy
    Replied on February 1, 2017 at 11:53 AM

    Hello,

    Yes, you can downgrade your account to the Free plan and when you need you can upgrade again as you wish.

    Please find following user guide in order to learn how to downgrade your account to the Free plan: https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account

    As I have seen, you have paid your account via PayPalHere's the link of the specific guide that you can follow.

    Thanks in advance.