In which email address have my notificaitons being sent?

  • Profile Image
    Asked on February 01, 2017 at 12:12 PM

    I just looked on my jotform page here on the website and I have 7 who have sent a form in but it has not come through on email. how do I check which email address it is going to?


    Thanks Paul 

  • Profile Image
    Answered on February 01, 2017 at 12:24 PM

    Dear Paul,

    I've checked your account and I've seen that you have 7 submissions belongs to your form.

    As I have seen you have already added a notification to your form in order to receive email notifications. For detailed information please check the following guide: 

    As I have seen your notifications are going to your recipient email address "" as you can see the screenshot of notification settings below:


    Please check the related document and if you need further clarification, please let us know.

    Thanks in advance.

  • Profile Image
    Answered on February 01, 2017 at 12:46 PM
    I have checked back and they haven’t come through to that email address, I have also checked the junk file. I can’t seem to find that screen you have shown below in order to check the address is correct.
  • Profile Image
    Answered on February 01, 2017 at 01:56 PM

    I have submitted your form, and our mail logs shows that it was successfully sent to your email address:

    Can you please check your inbox?