What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Could you please elaborate when this happens and which version of JotForm you are using so we can further investigate.
It has happened before the change over and again this morning with 4.0. It appears a change is made with the form, it reverts back as if it wasn't saved. And I know it was saved as I clicked the button 3 times to ensure.
I tested a couple of your forms and all changes were updated immediately. I cleared your forms cache just in case it was a caching issue.
Make sure the form is not open in two different places. Forms autosave so if the same form is being edited by another person or open in multiple browsers, the changes will save back and forth between the two.
If none of the above is the case, let us know and we will be happy to have another look.
Sounds like a plan. Thank you.