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    Source Code Error In Captcha

    Asked by brandeedoterra on February 01, 2017 at 02:31 PM

    I have downloaded Source Code for a simple form with 6 fields.  The Captcha area is giving an error message in DreamWeaver.  When the form loads in a browser, the Captcha text area shows a spinner, not the captcha text.  

    This is the line of JavaScript code:

    $('input_25_reload').observe('click',function(){ JotForm.reloadCaptcha('input_25') }) JotForm.clearFieldOnHide="disable"; JotForm.onSubmissionError="jumpToFirstError"; });

     

    If I embed the form using Iframe this error does not occur.

    Page URL:
    http://youressentiallifenow.com/contact2.html

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    Answered by Ian on February 01, 2017 at 02:58 PM

    I tested the form at https://www.jotform.com/70206125516143 and it loaded fine.

    I could see the issue at http://youressentiallifenow.com/contact2.html

    There appears to be some conflict between the code on your site and jotform script. I would suggest you to reintegrate the code using IFRAME Embed

    Let us know if you still face any issue.