- oaaAsked on February 01, 2017 at 03:43 PM
We have two forms that were created without encryption but later on data encryption was enabled. Is there a way to decrypt the data altogether and run reports?
I'm currently having to copy/paste the data that shows up as encrypted in the reports from the submissions screen. I've included a screenshot to hopefully help explain what I'm dealing with. Additionally, you can see from the screenshot that some columns aren't encrypted when originally they were.
- JotForm SupportBDAVIDAnswered on February 01, 2017 at 03:49 PM
That is not possible, reports are not available for encrypted data. You might like to read this article about encrypted forms: https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them