What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is my account autosuspended??

    Asked by bookoffanfics on February 01, 2017 at 04:07 PM

    I tried to enter the forms today and my account and say autosuspended, why?

    Page URL:

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    JotForm Support

    Answered by BDAVID on February 01, 2017 at 04:37 PM

    We apologize for the inconvenience, your account is now activated. 

    Your account was suspend by our phishing detector system. This system is not updated to scan in Portuguese and other similar languages.

    To avoid this from happening again, I would suggest you to implement the workaround suggested on this thread: https://www.jotform.com/answers/447134-Form-in-Arabic-language-suspended- 

    Let us know if you have more questions.

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    JotForm Developer

    Answered by selen on February 02, 2017 at 01:32 AM

    Thank you for using the JotForm.

    All the best!