Why is my account autosuspended??

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    Asked on February 01, 2017 at 04:07 PM

    I tried to enter the forms today and my account and say autosuspended, why?

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    Answered on February 01, 2017 at 04:37 PM

    We apologize for the inconvenience, your account is now activated. 

    Your account was suspend by our phishing detector system. This system is not updated to scan in Portuguese and other similar languages.

    To avoid this from happening again, I would suggest you to implement the workaround suggested on this thread: https://www.jotform.com/answers/447134-Form-in-Arabic-language-suspended- 

    Let us know if you have more questions.

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    Answered on February 02, 2017 at 01:32 AM

    Thank you for using the JotForm.

    All the best!