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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Account->Get More: Completed task not adding submission limit count

    Asked by towhidurmahadi on February 01, 2017 at 04:51 PM

    According to the calculation 100 submission plus I got additional 190 submission. In total which should be 290 but its showing 265 only. 

    Another things is I shared it on facebook , youtube and tweeted about it but still its not approved.

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    JotForm Support

    Answered by EltonCris on February 01, 2017 at 05:22 PM

    I've fixed it for you. Kindly check. Thanks

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    Answered by towhidurmahadi on February 01, 2017 at 11:18 PM

    Thank you. Still have another issue. I did tweet as tr mahadi jootform even liked my tweet. But didn't increase my submission yet. 

    Same thing happened with youtube comment and facebook share. Jotform promised to give extra 25 submission for each but unfortunately didn't get any.

     

    My user names given below...

    tweeter - TR Mahadi - https://twitter.com/trmahadi

    Youtube - TR Mahadi - Did comment- " rel="nofollow">https://

    Facebook - Md Mahadi - https://www.facebook.com/mdmehedi17

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    JotForm Support

    Answered by Charlie on February 02, 2017 at 02:14 AM

    Hi,

    Could you please try again? I see that in your account the Tweet and Comment on YouTube is still showing as available options:

    After that, we'll check again if it went on our system and will approve it immediately.

    Thank you.

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    Answered by towhidurmahadi on February 02, 2017 at 03:55 AM

    I did again. Check now. What your r saying I am also saying the same thing. It doesn't change. I gave screen shot above.

    Just user name may be was incorrect. I thought the Name is the username. But now I gave the username from profile link:

    Youtube username: towhidurmahadi

    Twitter username: tr_mahadi

    Facebook user name: mdmehedi17

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    JotForm Support

    Answered by Charlie on February 02, 2017 at 04:28 AM

    I see. Let me forward this to our back-end team to have it checked and corrected the submission limit you have. Also, I think the Share on Facebook has already been credited on your submission limit. Your current submission limit is actually 315 now. But let me ask back-end team to correct the counts and rewards. 

    Apologies for the inconvenience. 

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    JotForm Developer

    Answered by deniz on February 03, 2017 at 01:30 AM

    Hi,

    You are rewarded both Twitter and Facebook share, you rewarded for YouTube yesterday. You can see your limit increase.

    Thank you.