What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Dropbox Integration with Jotform

    Asked by rachelconnors on February 01, 2017 at 05:29 PM

    I would like to have a jotform that directly exports entries into a specific subfolder on my Dropbox. (For instance, Dropbox > Folder: Customer Service Inquiries > Spreadsheet w/ Form Entries automatically uploading)

    Is this possible? From the support article it seems like all of the integrated Drive docs would need to be in a Dropbox > Jotform Folder.

    Please let me know if you have any ideas (or if I need to explain my question more clearly?)


  • Profile Image
    JotForm Support

    Answered by Kevin_G on February 01, 2017 at 07:31 PM

    With our Dropbox integration you're only able to create a main folder and sub-folders per submissions where the data will be sent, upon a submission the PDF with the submitted data and the uploads will be sent to the Dropbox folder. 

    If you would like to send submissions to an Excel file then you will need to use this app: https://apps.jotform.com/app/reports_to_cloud 

    This will send an Excel report to your Dropbox account with the submissions. 

    Hope this helps. 

  • Profile Image

    Answered by rachelconnors on February 01, 2017 at 08:27 PM

    Great! But is there a way to update how often the responses are fetched and the excel sheet in Dropbox is updated?


  • Profile Image
    JotForm Support

    Answered by TitusNdoka on February 02, 2017 at 12:49 AM

    I'm afraid not - the responses are sent to Dropbox right away when a submission is made on your form. 

    Do you mind elaborating a little bit more about what you had in mind with the dropbox update time delay?