What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Mailadresse lässt sich nicht validieren

    Asked by hdon on February 01, 2017 at 06:00 PM


    ich versuche seit Tagen mein Konto bei JotForm zu aktivieren. Die Registrierung klappt, allerdings kann ich die Mailadresse nicht validieren.

    Es kommt immer die Meldung

    This link is not valid!.

    Meine angelegten Formulare kann ich auch nicht in die Website einfügen. Hier kommt immer Form not found.


    Mein Kontoname:  HDon

    Vielen Dankl


    Freundliche Grüße

  • Profile Image
    JotForm Support

    Answered by Kiran on February 01, 2017 at 08:56 PM

    It seems that your email address is already validated and so you may be receiving the error. As I check your account, I see that it is auto-suspended by our anti-phishing system which is strict to scan each form to calculate the probability of phishing activities. Since you have created a login form in your account, it has been suspended.

    It is not allowed to create login forms or collect sensitive information like Credit card numbers, etc through JotForm. Such forms are considered as phishing forms and associated accounts are automatically suspended. Please refer to our Terms of usage for more information on phishing.

    I have deleted the guilty form from your account and activated your account. Please refrain from creating such forms or adding such fields to the forms to avoid any further suspensions on your account.

    Thank you!