How do I keep my email off the bounce list?

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    Asked on February 01, 2017 at 06:51 PM

    Every few minutes or so, I find my email back again on the BOUNCE list.  How do I prevent this from happening for all the emails I wish to see routed?

    We have been unable, for months, to really use this service, because the emails don't go out.  We always have to check in, which is a hassle.  Please help us fix this all around.

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    Answered on February 01, 2017 at 09:26 PM

    Generally, email addresses are added to the bounce list when the emails sent are failed to deliver repeatedly due to any reason. You may try changing the sender email to a different email address or configure your own email address by setting up SMTP

    Please check the following guide that can help you with troubleshooting email delivery issues. 

    Please get back to us if the issue still persists. We will be happy to assist you further.