What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to validate the email address on the form?

    Asked by kengetz on February 01, 2017 at 07:37 PM

    Hi. Love (LOVE!) JotForm 4.0. I haven't used JotForm much previously (using Wufoo 'cause I'm used to it) but this is so nice I'm moving over, for sure.

    I love the rules/automation features, but still missing one that can be "worked around" but it's a pain:

    Often need to gather email address from users, and would love to be able to have the Email text box appear twice, ask them to fill it in twice, and not accept the form until they match.

    Yes I can make this happen by comparing the two fields, and if they're not the same, show a text field with an error message and disable the Submit button, but you could do all this, too. Seems like a Comparison validation would be so easy for you to implement, so I didn't have to do that over and over for each form. What do you think? Thanks -- Ken

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    JotForm Support

    Answered by Kiran on February 01, 2017 at 10:00 PM

    Great! We are glad to see that you love the new version of JotForm. The feature that you are looking for validating the email address is already there. You may enable the option 'Confirmation Text box' of the email address field from the Options tab in the field properties.

    This will be adding a new email address field below the email address and validates each when the form is submitted.

    Hope this information helps! 

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    Answered by kengetz on February 01, 2017 at 11:45 PM
    Good grief! How cool. Thanks!
    ...