What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Users reporting broken link.

    Asked by msudenvermop on February 01, 2017 at 08:02 PM


    Some users are reporting the link as broken but everything looks fine on my end


    Thank you!

    Page URL:

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    JotForm Support

    Answered by Chriistian on February 01, 2017 at 11:08 PM

    The link to your form seems to be working fine on my end. 

    May I ask what specific error are your users receiving when they use your form link? You may try using the direct link instead and see if the issue still persists. Here's how to get your form's direct URL.