What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Please cancel our subscription. We are no longer going to use JotForm on our website

    Asked by swsedan on February 02, 2017 at 12:24 AM

    WE have a different reservation form set up on our website and no longer use Jotform.  We do not need the premium service either.  Please discontinue the auto monthly charges. Thanks

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    JotForm Support

    Answered by owen on February 02, 2017 at 02:25 AM


    I have gone ahead and cancelled your subscription to JotForm. I have also issued a $9.90 prorated refund for the time you will not use on your period. 

    Please contact us again if you need any further assistance.