What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I can not find my spreadsheet after integrate my form?

    Asked by kursusp4 on February 02, 2017 at 04:53 AM
    After i did the integration only pdf files created for each submission but i do not know where does the spreadsheet goes.... not in the folder which is created in the Google drive by jotform
  • Profile Image
    JotForm Support

    Answered by Rose on February 02, 2017 at 05:49 AM

    I think I was able to understand what you mean after checking your form. You have 3 forms and you integrated google drive and spreadsheet for each of your forms. You are able to see submisison PDF for the drive integration but you can not find the spreadsheet which should be in your drive, Right?

    If this is the case,  I cloned your form and tested on my side to see if there is anything at the spreadsheet integration. I can confirm that both integrations work on my side without any issue.

    When you finish to integrate your form with drive and spreadsheet, the direct link of each integration is visible as you can see. Following screenshots were taken from your integration.

    You just need to click one time to the integration and you will see them. After that, you can click or grab the link. You might have saved each integration to different folders while you were integrating. Could you please check your integration links and let us know if there is any integration which does not work?

    Waiting for your return. 

  • Profile Image

    Answered by kursusp4 on February 03, 2017 at 05:45 AM
    Dear Sir,
    what you say is right how ever for the first form i can see the directory
    of the pdf in the google directory and the spreadshit in another google
    drive directory. How ever for the second form
    https://form.jotform.me/70320330891447 , i cannot locate the the
    spreadsheet in my google drive like the pdf folder. Of coutse i can open
    the spreadsheet using the url given as i the first picture of your email
    ...
  • Profile Image
    JotForm Support

    Answered by liyam on February 03, 2017 at 06:27 AM

    Hello,

    Your Google Spreadsheet integration and your Google Drive integration are stored on different folders or directories in your My Drive.

    You will need to recall the directory you have set on your Google Spreadsheet when you ran the integration wizard.  However, by default, the setting is JotForm folder. So if you did not alter this, you can look for a JotForm folder in your Google Drive and find the spreadsheet inside it.

    Thanks.

     

  • Profile Image

    Answered by kursusp4 on February 03, 2017 at 06:45 PM
    OK Liyam thanks. We are getting nearer. I cannot alter the folder name
    during integration process so by right the folder name should be Jordon.
    Unfortunately I cannot see the Jotform folder in My Drive directory either.
    Please help me on how to change the folder name during integration process
    so I can see the folder name in My Drive easily. Thx in advance
    ...
  • Profile Image

    Answered by kursusp4 on February 03, 2017 at 06:45 PM
    OK Liyam thanks. We are getting nearer. I cannot alter the folder name
    during integration process so by right the folder name should be Jordon.
    Unfortunately I cannot see the Jotform folder in My Drive directory either.
    Please help me on how to change the folder name during integration process
    so I can see the folder name in My Drive easily. Thx in advance
    ...
  • Profile Image
    JotForm Support

    Answered by liyam on February 03, 2017 at 09:35 PM

    Thanks for your response, kursusp4.

    Is it possible that you are logged in on more than one Google account at the same time? Chances are, you are viewing your Google Drive under a different account and for this reason why you are not seeing your integration folder.

     

  • Profile Image

    Answered by kursusp4 on February 03, 2017 at 09:45 PM
    Ok guye i succeeded. Tq for all helps
    ...
  • Profile Image
    JotForm Support

    Answered by liyam on February 03, 2017 at 10:47 PM

    That's good to know! Thanks for keeping us updated :)

    Please do get back to us anytime if you have other questions.

    All the best! :)