What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form is no longer working

    Asked by marksmmc on February 02, 2017 at 05:18 AM

    After completing the form and clicking on Submit, it just sits there with "Please wait" and never gives the thank you page or sends the data.


    Page URL:

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    JotForm Support

    Answered by candy on February 02, 2017 at 06:00 AM


    We're sorry for the inconvenience you have.

    I have checked your website and your form that embedded. I've fulfilled the form and submitted. I've seen that the form has worked successfully as you can see the screenshot below:


    All in all, I was unable to produce the issue you have. Moreover, I have seen my test submission in your submission page. I have fulfilled your form and submitted it with no problem in Google Chrome web browser. Which web browser do you use?

    I have cleared your form caches in order to avoid any possible issue.

    Could you please check again?

    Thanks in advance.

  • Profile Image

    Answered by marksmmc on February 02, 2017 at 01:45 PM
    Yes, after I sent that request, I saw the third party settings and used the
    WordPress link and it worked fine.