Using an order form template - totals not adding up

  • lellrick
    Asked on February 2, 2017 at 9:14 AM

    I started with an order form template (Arsenal Women's Comp Order 2013) and made it my own.  For some reason, the totals are not adding up on my form.  I opened a new template and the total is not working on that form either (but was working at one time).

    When I first set up my form yesterday, the totals were working just fine.

    Can you please take a look and let me know what I am missing?

    If I choose 7 shirts - I need the total to be the amount times 7, etc.

  • seth
    Replied on February 2, 2017 at 9:54 AM

    Hello,

    I checked your form. You have defined size options instead of quantity option. Hence, the amount is not multiplied by the unit price. You should add quantity option. Open payment wizards, click on edit product:

    Using an order form template   totals not adding up Image 1 Screenshot 40

    Then, select quantity option from the bottom of the left panel:

    Using an order form template   totals not adding up Image 2 Screenshot 51

    Adjust necessary settings according to your needs. After that you can see that the amount is reflectd to the total price:

    Using an order form template   totals not adding up Image 3 Screenshot 62

     

    I hope this answer helps. Please don't hesitate to contact us for your further queries.

     

    All the best!