Is there a way to access uploaded files associated with a submission (e.g., via FTP)?

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    dww9k
    Asked on February 02, 2017 at 11:14 AM

    The email summary has links to the files and I was wondering if there was a way to either easily download all the files users submitted via a form (across multiple submissions) rather than having to click on each link.

     

    I understand I cannot delete the files a user submitted until the submission is deleted.  Is that correct?

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    dww9k
    Answered on February 02, 2017 at 11:22 AM

    Ignore - I figured out the file download issue

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    John_Benson
    Answered on February 02, 2017 at 12:34 PM

    Thank you for updating us. We're glad that you figured out the issue.

    Please check this link if you need a guide: How-to-Download-Form-Submissions-as-Excel-CSV-PDF. Also, keep in mind that the deleted submissions is not recoverable. 

    Contact us again if you need help. Thank you.