- therealjalvizoAsked on February 02, 2017 at 02:56 PM
We stopped receiving emails after they have been submitted. I have checked our email server and they are not coming through, so our mail server is not blocking them.
- JotForm SupportBDAVIDAnswered on February 02, 2017 at 03:35 PM
Your recipients were found in bounce list: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List
It looks like your email service provider is rejecting our notifications. Make sure to check your spam folder, and mark as NOT SPAM those JotForm notifications.
If the issue continues, we recommend you using your own SMTP settings for the sender: https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form
Let us know if you need more help.