I need help implementing Adwords integration in the form for Zoho CRM

  • Profile Image
    Asked on February 02, 2017 at 03:16 PM

    Hi there,

    I'm trying to implement the Adwords integration into Zoho CRM.

    I've followed their instructions and have the javascript embedded on our site.

    I've tried to test by inserting the hidden element in one of our forms. It's supposed to between the <form> tags: <input type='hidden' id="zc_gad" name="zc_gad" value=""/>

    I added a "hidden box" to the form with that code above in it...but when I click on an Adwords ad and go to the form the submission ends up in Zoho CRM but with none of the Adwords data.

    When I go here and view the source that hidden field doesn't appear in the source:



    I'm struggling to find another way to do this or what step I'm missing. Please help.


  • Profile Image
    Answered on February 02, 2017 at 04:06 PM

    Try using our text field and put the codes through the HTML block:

    If this method won't work then I'm afraid there's no other way to do it in the form builder. You can get the form source codes and insert the script/HTML snippet there.


    Since there is no way you can import back the source codes in the form builder, you would need to re-embed it as it is, as a modified source on your website. This is prone to conflict so please keep an eye on that. A conflict will usually cause an issue such as the submit button won't work or the functions in the form won't work, like the conditions.