My Square Payment on my form didn't work

  • Ginika1
    Asked on February 2, 2017 at 3:25 PM

    Hi,

     

    I'm testing my registration page so that I can receive payments. The real price is $15 and I set it to 25 cents to test it but it failed. Do you know why? It's urgent because I was ready to go live and I have linked it to my site. Is there a minimum amount? Help!

     

    Gigi

    Page URL: https://form.jotform.com/70138353030141
  • David JotForm Support Manager
    Replied on February 2, 2017 at 4:02 PM

    It failed because your integration is on test mode, please go live, and try again:

    My Square Payment on my form didnt work Image 1 Screenshot 20

    Let us know if you need more help.

  • Ginika1
    Replied on February 2, 2017 at 6:45 PM
    done! Thanks. it goes back to test if you change the amount correct?
    Also, how can change my other form from paypal to square so everything can
    be the same?
    ...
  • David JotForm Support Manager
    Replied on February 2, 2017 at 9:23 PM

    I did not get what you meant by "it goes back to test if you change the amount correct?", the amount does not have to do with the test or live mode. You need to set the test or live mode in the integration settings.

    On regards of switching to Square, simply delete the PaylPal field, and add the Square payment field. The products you have already setup will be kept.

    Let us know if you need more help.