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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My Square Payment on my form didn't work

    Asked by Ginika1 on February 02, 2017 at 03:25 PM

    Hi,

     

    I'm testing my registration page so that I can receive payments. The real price is $15 and I set it to 25 cents to test it but it failed. Do you know why? It's urgent because I was ready to go live and I have linked it to my site. Is there a minimum amount? Help!

     

    Gigi

    Page URL:
    https://form.jotform.com/70138353030141

  • Profile Image
    JotForm Support

    Answered by BDAVID on February 02, 2017 at 04:02 PM

    It failed because your integration is on test mode, please go live, and try again:

    Let us know if you need more help.

  • Profile Image

    Answered by Ginika1 on February 02, 2017 at 06:45 PM
    done! Thanks. it goes back to test if you change the amount correct?
    Also, how can change my other form from paypal to square so everything can
    be the same?
    ...
  • Profile Image
    JotForm Support

    Answered by BDAVID on February 02, 2017 at 09:23 PM

    I did not get what you meant by "it goes back to test if you change the amount correct?", the amount does not have to do with the test or live mode. You need to set the test or live mode in the integration settings.

    On regards of switching to Square, simply delete the PaylPal field, and add the Square payment field. The products you have already setup will be kept.

    Let us know if you need more help.