What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Error message

    Asked by MACSchool on February 02, 2017 at 03:53 PM

    Hi

    We are a small nonprofit school just getting going with job applications for teachers. I published my JotForm (using WordPress), did a test, and got the message "Failed to set exception option"

    Help!

    Page URL:
    http://www.marineareaschool.org/jobs/hiring/

    Screenshot
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    JotForm Support

    Answered by BDAVID on February 02, 2017 at 04:24 PM

    Did you make sure all required fields were filled? Can we do a real submission to reproduce the issue?

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    Answered by MACSchool on February 02, 2017 at 04:45 PM
    Hi
    Thanks for your quick response! -- it appears to be working now,
    although am having trouble with the notification emails. Still testing.
    ...
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    JotForm Support

    Answered by BDAVID on February 02, 2017 at 05:14 PM

    Glad to know that! If you are having troubles with the notifications, please open a separate thread to report the issue, and specify the form you are working on.