- seanianlynchAsked on February 02, 2017 at 04:06 PM
when i export data, i open the folders and they're empty. not sure what i'm doing incorrectly. specifically, i'd like to download the uploads to a form. i select "download all uploads."
- JotForm SupportNik_CAnswered on February 02, 2017 at 05:14 PM
I downloaded one of your prepared data and I was able to open folders and see the data:
Was your file fully downloaded?
Could you please try to download the file again and see if the issue persists.
We'll wait for your response.